Privacy Policy for VoyZa
Effective Date: March 14, 2026
VoyZa ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, stored, and shared when you use the VoyZa mobile application ("App").
1. Information We Collect
1.1 Information You Provide
Depending on how you use the App, we may collect:
- Email address (when you create an account or make a subscription purchase)
- User-generated content, including:
- Trips
- Locations
- Notes or metadata associated with trips and locations
- Account identifiers (user ID generated by our system)
Anonymous users are not required to provide personal information.
1.2 Location Data
VoyZa uses location data to help you plan multi-stop trips, center the map on your current position, and assist with adding your current location as a stop.
- Type of location data collected: Precise location (GPS), used only while the app is open and in the foreground
- When it is collected: Only while you are actively using the App — never in the background
- Why we collect it: To center the map on your current position and allow you to quickly add your current location as a stop in your trip
- How it is used: To display your location on the map and assist with route planning between stops
- Who it is shared with: Your device location is not shared with third parties. Mapping and routing functionality is provided via Apple Maps / Google Maps SDKs on-device
- How long it is retained: Your real-time device location is never stored by VoyZa. Only locations you explicitly add to a trip are saved — locally on your device (anonymous users) or securely in our database (authenticated users) — and retained until you delete them
- User control: Location permission is entirely optional. You can add locations manually without granting location access. You can revoke location permission at any time via your device settings
1.3 Subscription & Purchase Information
VoyZa uses third-party services (such as RevenueCat and app store providers) to manage subscriptions.
We may receive:
- Subscription status (active, expired, restored)
- Purchase history metadata (not credit card numbers)
We do NOT collect or store:
- Credit card numbers
- Bank account details
- Payment credentials
All payments are handled securely by Apple App Store or Google Play Store.
1.4 Automatically Collected Information
We may collect limited technical data such as:
- Device identifiers
- App version
- Crash logs and diagnostics
This data is used solely for:
- App stability
- Bug fixes
- Performance improvements
2. How We Use Your Data
We use your information to:
- Provide core app functionality (trip planning, location management)
- Sync data across devices for logged-in users
- Manage subscriptions and entitlement access
- Restore purchases
- Improve app performance and reliability
- Communicate essential account-related information
We do not use your data for:
- In-app advertising
- Selling personal data
- Third-party marketing
3. Anonymous Usage
VoyZa supports anonymous usage:
- Data is stored locally on your device
- No personal information is collected
- If you later sign in, you may choose whether to sync your local data to your account
Anonymous data is never uploaded without your explicit action.
4. Data Sharing
We only share data with trusted third-party services necessary to operate the App, such as:
- Authentication providers
- Database and cloud infrastructure providers
- Subscription management platforms (e.g., RevenueCat)
Data is shared only for app functionality, security, and compliance purposes.
We do not sell or rent your personal data.
5. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS)
- Secure access controls
- Restricted internal access
No system is 100% secure, but we take data protection seriously.
6. Data Retention
We retain your data only as long as necessary to:
- Provide the App's services
- Comply with legal obligations
- Resolve disputes
You may request deletion at any time.
7. Account & Data Deletion
You can delete your account and associated data by:
- Using the in-app account deletion feature (if available), or
- Contacting us at: hengsamkok76@gmail.com
Upon deletion:
- Your personal data and trips stored on our servers will be permanently removed
- Subscription records may be retained as required by law
8. Children's Privacy
VoyZa is not intended for users under the age of 13.
We do not knowingly collect data from children.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent where applicable
Contact us to exercise these rights.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at: